Create the AI agent that answers your calls

One agent per line. Name it, describe the business, save — you can refine everything after the first test call.

Have an AI agent that the number can be pointed at.

You can sign in to the AI platform.

1. Open AI Assistants In the AI platform, go to “AI Assistants”.
2. Create a new agent Give it a name your team will recognise — usually the brand plus the line.
3. Fill in the basic profile What the business sells, who calls, and what the agent is allowed to decide on its own.
4. Save Confirm and save. The agent now exists, but it knows nothing yet — the next step is the knowledge base.

The agent is listed under AI Assistants, and can be selected when you configure the number.

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