Bizsprite — AI phone answering for cross-border brands

A local North American number and an AI voice agent that answers every customer call 24/7, then follows up by SMS and tickets.

Built for cross-border businesses

every customer conversation,

With a dedicated North American number and AI voice reception, every incoming call is answered automatically — questions resolved, customer needs identified, and follow-up carried forward, so service stays timely and connected.

Explore solutions | Experience AI service

Always available to answer

Local North American number

Call → SMS → Ticket

One connected workflow

Homepage highlights

From payment to a live number, in four steps

Provisioning runs through our partner, OneSuite Business — the path is fixed.

Create a OneSuite Business account

Company name, contact, business email and address. The email code is valid for 15 minutes.

Choose a plan and pay

Once payment succeeds, the OneSuite admin account and the Bizsprite AI platform account are created automatically.

Top up the account

The account is prepaid. Top up once, or turn on auto-recharge so reception never stops on a low balance.

The number goes live

With materials ready, the local U.S. number is typically ready in about 3–7 business days.

Complete materials are what make the answers accurate

This step decides answer quality — the AI answers only within the materials you give it.

Create the AI agent

Create it under AI Assistants and fill in the basic settings.

Upload product and FAQ materials

Use the provided templates for the product list, SKUs, compatible models, shipping and after-sales policies.

Configure the service rules

Set the greeting, service hours and human-handover rules.

Test before going live

Test reception, answers and handover with questions your customers have actually asked.

One monthly fee, unlimited AI reception

The subscription covers AI reception and a local U.S. number; call minutes and SMS are billed by usage.

Run it a month — not satisfied, full refund

The answers you need before deciding.

First month, full refund

Pay the first month. If you are not satisfied within 30 days, request a full refund with no handling fees.

Live in about 3–7 business days

Once materials are ready the number application can be submitted; final timing follows carrier review.

Support by email and phone

Support email is answered within one business day. For anything urgent, call us and settle it on the spot.

One brand number, every touchpoint

One brand number, every customer conversation connected

Calls from your website, product packaging and brand service pages are all answered by one U.S. number, giving customers a consistent, continuous experience.

Phone contact entry

Product packaging

After-sales contact

Brand service page

Brand phone number

Inbound from North America

Your U.S. number

AI answers from your materials

Answer the question clearly

AI answers from your product materials; if anything is unclear it asks one more question before sending a link.

Hand the next step to the customer

Product links, materials collection, and tickets are sent in the right order—your team picks up the next morning.

Product selection

Confirm the product on the call, send the link to the customer

After the customer agrees, send the matching product link by SMS.

Unresolved issues

Send a ticket link, gather materials, the team picks it up

Explain next steps and get consent before sending the materials-collection link.

A number, an AI. Start with the one that fits.

From a number alone to number + AI, two configurations for two stages of business.

24/7 auto-answer, covers nights and weekends

Answers from your product materials

Sends links during call, complex issues become tickets

Recording, summary, and ticket handed off together

Learn about the product

Listen to a call demo

How one call is handled

Every call goes through these steps—nothing slips, nothing gets lost in handoff.

See how AI handles your real calls

Three of the most common cross-border scenarios. Tap one and the actual call plays right here.

See all call demos

Meet customer needs — faster, more connected service

AI voice reception fits into the daily workflow. From the moment a customer calls to the moment information is processed, it lifts both response speed and service quality.

Round-the-clock response to incoming calls

The AI answers calls that arrive outside business hours, logs what the customer needs, and syncs the key details to your team so follow-up starts without a gap.

Common questions handled automatically

Drawing on your product materials and knowledge base, the AI answers questions about models, compatibility and sizing — cutting repeat conversations and freeing the team for the customers who need them.

After-sales information managed in one place