First sign-in: check these four things

Sign in, change the initial password, then confirm the account, the AI module, the company details and the plan are all where you expect them.

Start from a verified, correctly configured account instead of discovering problems mid-call.

The account credentials emailed to you.

1. Sign in and change the password Use the initial password from the email, set a new one, then sign in again to confirm it works.
2. Confirm the account was created The dashboard should open with your company name on it.
3. Confirm the AI module is visible The AI service module should appear in the console — not as an empty or error state.
4. Confirm company details and plan Company information and the purchased plan should both be listed. If either is missing, contact us before going further.

All four are correct. If not, stop and contact support — configuring an AI on top of a broken account wastes more time than waiting does.

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