New: outbound reminder calls, pricing update, and what is next in Q3.
Jul 10, 2026
Three things shipped this quarter, and one thing we are deliberately holding back.
Outbound reminder calls
You can now schedule a reminder call for orders that need a nudge — a delivery window, a pending return, an unpaid balance. It uses the same voice and the same number as your reception line, so it does not feel like a different company.
Pricing update
Number rental and per-minute rates are unchanged. We added a bundled minute tier for accounts that consistently run above the base plan, which brings the effective rate down without a contract.
Caller history in the ticket
Every ticket now carries the caller’s previous calls, so your team does not start from zero on a repeat contact.
What is next in Q3
Transcript search across all calls, and a simpler way to hand a call from the AI to a specific person instead of a queue.